I recently attended a conference where Patrick Lencioni, author of the national best-selling book The FIVE Dysfunctions of a TEAM was the keynote speaker. During his program, I found myself thinking about how to turn [...]
At the heart of every organization are the people. Herb Kelleher, the co-founder of Southwest Airlines, said it best; “If we take care of our people, our people will take care of our customers.” The [...]
We spend more waking hours at work with our team than we do with our families. Scary, yet true; so why are so many people unhappy on the job? I remember two statements I first [...]
No surprise here — we all make mistakes. Many earn their initial management jobs simply by doing well in their follower position. Let me ask: How does doing a job well translate into leading others [...]
What would it mean to you as a manager, leader, or coach if everyone on your team was the same? As the Seattle Seahawks dominated the Super Bowl last Sunday, I was intrigued at some [...]
We are extremely pleased to announce that, for the third year in a row, I will be speaking at the 2014 HDI Conference and Expo! This is the 24th annual world conference for technical service [...]
It has been said that we can choose our friends but not our family and, in many cases, teamwork in the workplace is like a family. In most cases, we didn’t choose our teammates any more than we chose our family. Some we connect with and some we don’t.
Over the last few weeks, I have been reading a lot about plans for the new year and, from a business perspective, the forecast looks a little brighter on the hiring front. Perhaps your organization [...]
Can you make that statement? We are not living in the age of our parents, when the average person got a job out of high school or college and stayed at the same company for [...]
10 Tips for Decreasing Workplace Negativity In short, negativity drains morale, decreases overall productivity, increases employee turnover, and can lead to workplace violence. Nothing good comes from being negative. Let’s face it – there is [...]
