Thank you for coming to Clipper and speaking with us about managers and leaders… I really gained so much as a possible manager and as an employee. I have such a high respect for my manager, but after yesterday’s seminar, it has increased greatly and shown me a whole new side of things. I have to say that I wasn’t looking forward to be sitting through a meeting all day, however, I was ready to sit in on another one today 🙂
I also have to tell you that besides working at Clipper, I also teach dance and I had 4 classes last night with students ranging from ages 6 – 13 and I was so pumped last night. I caught myself doing and saying things that you had talked about earlier in the day. So, I’m hoping to use the thought that Behavior Rewarded is Behavior Repeated with my students as well. That is definatly a huge leadership role and your seminar will carry into the studio with me as well. Thank you again and I look forward to future seminars.”
“…from high-energy games to poignant illustrations, from fast paced epithets to well modulated narratives, he holds and molds his audience.”
“Gregg’s high energy level and vibrant personality made our class enjoyable and fun to learn. He put his students at ease and made us feel comfortable about learning. Gregg showed us many different ways to save time, organize our time and space, and how to effectively manage our e-mail. Gregg explained how all of these methods could be applied to your professional and personal life.
Gregg made a huge difference in our lives that day and for many days to come.”
“The presentations you have delivered have been met with outstanding reviews. Your many ideas on creative leadership not only got our team focused, it also recharged the batteries of everyone.”
When you are involved, I know the day is in great hands. Your ability to use the combination of information, humor and motivation through the day is a powerful gift. I especially enjoy your talent to utilize what some consider useless information and turn it into valuable information and a learning point.
It takes a certain person to deliver the number and variety of presentations you deliver for us, and I want to thank you for your efforts and support of everyone on our team. I am looking forward to working with you for years to come.”
ROCKHURST UNIVERSITY CONTINUING EDUCATION CENTER
“I have used one of the visual training models you showed to identify customer service personalities. It opened our area’s eyes to the way we can treat each other as well as the customers we serve.”
DEPARTMENT OF DEFENSE EDUCATION ACTIVITY
It’s been a pleasure to work with you over the years. I know that when you are on our campus, you will deliver a powerful, professional and informational program. The comments that come from our attendees have included some of the following:
- Great yet simple tips on handling e-mail
- Prioritizing was never so simple
- Gregg’s energy level for an all-day program was amazing
- He made us laugh and learn at the same time
- I have a much better understanding of co-workers now, thanks to what he showed us about my personality.”
NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY
“Your contribution helped make a successful conference and exemplified our conference theme: Building Excellence.”
“What an outstanding presentation regarding successful customer service you delivered! I cannot begin to tell you how much we enjoyed your presentations. We had such a diverse group and you really kept everyone involved — even the ‘hard-to-please’ staff. You really jump-started staff to excel every day with their new or refreshed knowledge.
Your motivational strategies were real-life examples that all levels could relate to and easily begin implementing into their everyday life. The special tips about cutting down on time-wasters (e-mail, phone calls, walk-ins, etc.) were useful ones that could be incorporated relatively easily into our jobs.
Without a doubt, I have seen improvement in the way we communicate with others. I am looking forward to working with you again in the future, and thanks again for a super job.”
I would like to thank you for your dynamic, inspiring and educational lectures that you have given us over the past few months. We were very pleased with the various lectures, especially the customer service and team building classes, which have significantly benefited both our internal and external customers.
CHEFETTE RESTAURANTS LIMITED
“Yesterday I was visiting one of our restauraunts unannounced and noticed one of our assistant managers using a method that Gregg had talked about at his last seminar. I would call this success.”
“I wanted to thank you for the incredible training session you conducted for our in-house sales team! I received such positive feedback from everyone in the department, and the entire team immediately implemented some of the strategies you suggested.
I do not have to tell you how pleased I was to discover that they had done so on their own, even before I had time to make any suggestions.
Gregg, you provided us with so much helpful information and the program fit our needs so perfectly that it would be impossible for me to tell you all the ways our department, and especially our customers, benefited.
As you can see, I could go on forever but, in a nutshell, everyone has stated to me that this was the best seminar they have ever been to.”
CHOICE HOTELS INTERNATIONAL
Let me add my praise for the real-world approach you brought to the material, and for the professional job you did in advance of the workshop to tailor it it to our needs. We will definitely contact you again for future workshops.”
“Your presentation provoked self evaluation within each individual team member and also provided the road map to build a more effective team.”
NEW YORK LIFE
“Understanding the power of how the personality works with team members as well as clients was a powerful key to understanding the teaming process. Many of our attendees have given us feedback surrounding your enormous energy level. The recharging of everyone’s battery was an added bonus. We at New York Life look forward to working with you in the future.”
NEW YORK LIFE
“It’s been a couple of months and our employees are still commenting on the ideas they learned from your two very different workshops. The strategies and systems you provided were jam-packed, and the manner in which you customized everything fit our needs perfectly. Your pre-program research makes it seem as if you have been part of our industry for a long time. Your ability to interact with the groups made them feel comfortable, and your presentation style simply empowered everyone. These programs were just what our company needed. I am looking forward to working with you again as our team grows and our needs change.”