Listen to the Audio Podcast here:
Sustainable Teamwork and Culture Through Great Leadership
What do external customers and team members have in common? They are both customers of the organization. While internal customer support does not generate direct revenue, supporting colleagues and other departments can have a profound impact on the bottom line.
Our guest in this amazing episode is Keith Taylor, a former executive with the IRS. Most of us know the IRS only as the government agency that manages our taxes. Keith shares that there is a lot more to the over 80,000 employee organization than just processing our taxes.
Now retired from the IRS, Keith spent over 30 years with the agency and played a significant role in many changes with the IRS over the years.
You will be inspired to think of your teams differently after this episode. You will also have tools to get your teams to function at an elite level and increase productivity, regardless of your industry or your role in the organization.
Watch to the Video Interview here:
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