Why Thinking Like a Team is Critical
One of the biggest challenges managers face is hiring new team members. It’s like placing a bet on red at the roulette table in Vegas; sometimes you get lucky, sometimes you don’t. Sometimes a new [...]
Every Team Has a Leader …
We may lead a team of people at work, a group of friends, a volunteer group, our families, and of course we lead ourselves every day. The fact is that we are all leaders in some form or fashion. Regardless of how large or small our sphere of influence is. if we work to improve our leadership abilities our sphere of influence will grow.
Leadership is the Key to Successfully Developing Employees
Leadership, from the top down, dictates the culture of an organization. If leadership that is empowering will develop employees that will become future leaders - leaders who also empower others.
Moving from Peer to Manager
Roberto has been with his national professional services company for over five years and was recently promoted to IT call center manager with a team of about 30 employees. He was excited and somewhat unsure how he would be accepted by his peers. Jon, the previous manager, had alienated employees and some view Roberto as the “teacher’s pet.” He was now tasked with turning around the image and culture of the help desk.
Negativity in the Workplace Sucks
10 Tips for Decreasing Workplace Negativity In short, negativity drains morale, decreases overall productivity, increases employee turnover, and can lead to workplace violence. Nothing good comes from being negative. Let’s face it – there is [...]
Are Your Employees Engaged? Are you?
If your team members are not engaged on a regular basis, there is a reason: the culture is not congruent with engagement. Ultimately, to get employees more engaged, the culture must be transformed. One of [...]
No Coach … No Problem
Webster’s Dictionary defines a coach as “one who instructs or trains especially: one who instructs players in the fundamentals of a sport and directs team strategy….” Most people have participated in team sports at one point or [...]
The Huddle
While the word “huddle” has been around for hundreds of years, do you know how the huddle came about in American football? It actually began in 1894 with quarterback Paul Hubbard, a deaf student at [...]
Who’s The Best Boss Ever?
During a recent seminar, I asked the participants to close their eyes and think of the best boss they ever had. Two people spoke up and said they had never experienced a good boss, much [...]
Gregg Presents at HDI 2012 in Orlando!
How well your team gets along can be beneficial or detrimental to your customers. On April 27th, 2012, I will present People, Profiles, and the Plague at the premiere Information Technology (IT) service and technical [...]