Why not have some fun in your organization? Go ahead and create your groups "Happiness Survey." All you need to do is break down the employees by generation and have them rank their top five choices using a scoring system of 5 as most important to 1 as the least. Remind them this is how important each is to their happiness and not to how well it is accomplished.
One of the biggest challenges for any team (personal or professional) is the issue of trust, either among team members or between the leader and the members. Here are six quick ways to build trust [...]
Roberto has been with his national professional services company for over five years and was recently promoted to IT call center manager with a team of about 30 employees. He was excited and somewhat unsure how he would be accepted by his peers. Jon, the previous manager, had alienated employees and some view Roberto as the “teacher’s pet.” He was now tasked with turning around the image and culture of the help desk.
Successful teamwork is not a destination, it is truly a journey, and a journey that continually evolves and changes. The secret to being a terrific teammate is recognizing that it takes practice, and lots of it. We all have what it takes to be terrific! The big question is; how terrific are you?
Have you ever gotten home at the end of a long day and just wanted to crawl into bed? While many people believe that there is both good and bad stress, there really is not. [...]
We spend more waking hours at work with our team than we do with our families. Scary, yet true; so why are so many people unhappy on the job? I remember two statements I first [...]
No surprise here — we all make mistakes. Many earn their initial management jobs simply by doing well in their follower position. Let me ask: How does doing a job well translate into leading others [...]
We are extremely pleased to announce that, for the third year in a row, I will be speaking at the 2014 HDI Conference and Expo! This is the 24th annual world conference for technical service [...]
Can you make that statement? We are not living in the age of our parents, when the average person got a job out of high school or college and stayed at the same company for [...]
Are you an average person? When you have a conversation with someone, whether personally or professionally, how do you typically end the conversation? If you are like most of the people you will say something [...]
