Programs Overview

Through his power packed programs, Gregg Gregory, CSP, helps you develop cooperative teams that produce results in the areas of Serive, Attitude and Teamwork in your organization.

Gregg Offers Three Main Programs

Program Descriptions:

• Team-Based Service

  Developing The Right Image For Your Organization

  It's 8:30 a.m.: You have a packed day and your boss just dumped a new action item on your desk, due by day's end... now, you are really feeling the pressure, and in less than 45 minutes you MUST make a personal phone call to the Department of Motor Vehicles. How do you feel about making the phone call? Do you hesitate because of the level of service you might receive or the lengthy amount of time you could spend on the call?

  Now, what goes through the mind of a client, consumer or colleague who has to call your team for service?

  Is your organization's internal help desk commonly referred to as the helpless desk? What image does that send? Internally or externally, we all provide service. One of the greatest assets your organization can have is an effective and consistent service model. What happened to the phrase, all for one and one for all? Are your team members looking out for themselves before clients and colleagues? is morale suffering because of it? Are clients, consumers or colleagues afraid to contact your team because of who they might reach on the other end... or because of the erratic service they receive? Gregg's program, Team-Based Service, quickly aligns the team, giving them an understanding of why the team's image is so critical and how this image builds morale and productivity among the members. As the level of service improves among individuals, the level of support improves among members.

• The Art of Collaboration

  Navigating Workplace Relationships

  What is the common thread between the Bubonic plague, a major hurricane and teamwork? They can all have a dramatic impact on a large number of people in a very short period of time. While teamwork may not have a direct and deadly impact, it does have an enormous affect on employees at all levels of the organization. Weak, poor or negative workplace relationships with teammates or leadership are among the top reasons employees leave a team, department or organization. Gregg's program, The Art of Collaboration, is designed to nurture those crucial relationships, build morale and get everyone to play nicely in the sandbox. Once accomplished, the team develops greater focus, cooperation, productivity, and impact.

• Synchronize Your Team

  Capitalizing On The Five Individual Roles

  With a twin-engine boat or airplane, it is imperative the engines are synchronized to run at the same speed. If not, the ride will be rough, the engine may become damaged, or a host of other problems may occur. The same holds true for teams; every team needs to be synchronized. Does your team develop new, creative and wonderful ideas that are rarely executed? Do team projects lose energy and become stagnant? Are ideas executed too quickly, followed by mistakes that show up down the road? Gregg's program, Synchronize Your Team, helps you determine which people fit which role, and how to fill the void. Ultimately, this creates a greater focus and cooperation along with increased productivity, and a greater impact.

Who's Your Audience?

Gregg Tailors His Programs To Meet The Needs Of Every Audience

• Senior Leaders

  What's the secret to cooperation across department lines? Are your managers or employees on separate teams and running their own agendas? Are your internal teams getting along well, but maybe the cross-departmental communication is lacking? The message sounds great coming from the top, but are managers and employees at all levels buying into it? Do managers, supervisors and team leaders fail to develop the next generation of leaders?

• Managers, Supervisors and Team Leaders

  Are employees performing at lackluster levels? Do they do 'just enough' to get the job done? Is morale suffering at the expense of just finishing an assignment, task or project? Do teammates snicker behind each other's back? How well do they trust each other? How well do they trust management?

• Front Line Teammates and Service Providers

  Is morale down? Do employees feel like no one cares anymore? Is management failing to demonstrate that they care about front line employees? What causes different behaviors in people at different times? Do team members provide varying levels of service (internal or external) that results in strained relationships, conflict with management, or a negative image of the team?

Gregg's Unique Style

Overall, the ongoing challenge for your organization is to increase productivity and performance, right? Often times retaining employees, motivating team members and simply getting rid of the negative attitude(s) in your work environment seems like an impossible set of tasks. Well, it's not. Gregg Gregory is a Certified Speaking Professional and expert in leadership and teamwork. He can take your dysfunctional team and disgruntled employees and turn them into effective team players.

Gregg is a leadership consultant. He works with organizations to improve three vital dimensions: Service, Attitude and Teamwork. If your organization is not excelling in all three dimensions, your organization isn't as effective as it should be.

Whether it is a program designed for leaders or for front-line employees, Service, Attitude and Teamwork are critical to the success of your organization. Gregg’s programs stress the importance of each dimension in a subtle fashion, and he presents these programs with enormous energy and powerful impact. He never disappoints his audiences. Whether it is keynote speech or a workshop, audiences leave Gregg's programs understanding the importance of positive workplace relationships and why becoming a better leader is crucial.